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ITIL® webinars 

ITIL®, is a set of globally-adopted IT Service Management (ITSM) best practise guidance on how to manage IT infrastructure to streamline IT services in line with business expectations. With some 5 million certified professionals, ITIL is the most widely used framework in the world.  

ITIL 4 builds on previous versions of ITIL by introducing the SVS (service value system), which is supported by seven guiding principles, aligned with agile, DevOps and lean methodologies. 

On-demand ITIL webinars

ITIL 4: Bridging the Service Gap

Alice Baker, GRC consultancy manager at IT Governance, will be discussing the differences between ITIL v3 and 4, and the key aspect to consider as part of your service management implementation.


Speak to an ITIL advisor

Please contact us for advice and guidance on our ITIL products and services.