ISO 9001:2015 Quality Management Systems

ISO 9001 sets out the requirements for a quality management system (QMS) – being an international standard means that references to it are accepted and understood globally. Designing, developing, implementing and maintaining a QMS that complies with the requirements in ISO 9001 ensures that your organisation manages its resources to best effect to deliver quality across its activities. It enables your organisation to benchmark your performance and take comfort in knowing that you are embracing the seven quality management principles.

 Achieving accredited certification to ISO 9001 enables your organisation to demonstrate that it meets the requirements of the Standard, joining in excess of 1.1 million others that have achieved certifications worldwide. As such it’s the most widely adopted ISO management system standard.

ISO 9001:2015

All management system standards are reviewed periodically: ISO 9001 was last updated in 2015, ensuring it remains relevant and reflects current thinking in light of technological and other developments.

International management system standards in general have matured over recent years, moving away from the ‘document everything’ approach to a more efficient and effective business tool. The 2015 version of ISO 9001 reflects this, and when adopted appropriately – the requirements are necessarily generic to fit any and every organisation and so can, and need, to be tailored to each organisation – helps ensure that you:

  • Understand and consistently meet the requirements of interested parties
  • Keep the efficiency and effectiveness of processes under review
  • Use management information to inform decisions and hone your products and services to best serve the organisation and its customers

Benefits of ISO 9001 certification

Achieving accredited certification to ISO 9001 demonstrates that your QMS has been found to meet the requirements of the Standard by an independent accredited certification body.

To be accredited the certification body has to demonstrate to the relevant authorities that it is independent, has the required competence, practices and arrangements to provide confidence in the certificates it issues. In turn this demonstrates that the QMS reflects global good practice for managing quality.

It will help you to:

  • Demonstrate your organisation’s ability to consistently provide quality products and services
  • Meet your customers’ needs and statutory and regulatory requirements
  • Win and retain more clients with better customer service
  • Improve operational performance by cutting errors and increasing profits
  • Become a more consistent competitor in your marketplace
  • Widen business opportunities by demonstrating compliance

Get started with ISO 9001

Deciding to adopt a QMS is a strategic decision that will help organisations improve their overall performance and customer satisfaction, while increasing the efficiency of operational processes. To help you get started ith your ISO 9001 project, we suggest using the following tools:

ISO 9001:2015 Standard

This is the newest version of ISO 9001. Users of ISO 9001:2008 should upgrade their systems to ISO 9001:2015 and will need the revised version of the Standard in order to keep their certificates up to date.

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ISO 9001 Toolkit

ISO 9001 certification requires organisations to prove their compliance with the Standard with appropriate documentation, which can run to thousands of pages for more complex businesses.

The ISO 9001:2015 QMS Documentation Toolkit provides all the direction and tools you need to streamline your project.

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ISO 9001 2015 - A Pocket Guide

ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

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Transition from ISO 9001:2008 to ISO 9001:2015

If your organisation is certified to ISO 9001:2008 and you would like to transition to the latest version of the Standard, we suggest using the following tools:

Conversion Tool

The  ISO 9001 2008 to ISO 9001 2015 Conversion Tool aims to identify the changes to ISO 9001:2015 and to provide guidance on adapting an existing ISO 9001:2008-compliant quality management system into an ISO 9001:2015-compliant quality management system.

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Gap Analysis Tool

The ISO 9001:2008 to ISO 9001:2015 Gap Analysis Tool has been created to help organisations that have implemented an ISO 9001:2008-compliant QMS to assess their current compliance against the Standard, ISO 9001:2015.

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ISO 9001 quality management consultancy

IT Governance consultants use methodologies and tools that have been developed and honed over 10 years.

Our free, initial, no-obligation assessment will give you an overview of where you are against the requirements of ISO 9001, and of the steps required for success. It will include a fixed-price proposal that will enable you quickly to assess the value of using IT Governance to help you achieve ISO 9001 certification.

Nine good reasons for using the IT Governance consultancy service to assist your ISO 9001 project:

  1. Our free initial assessment enables you to assess where you are (after all, you probably already meet many of the requirements) and identify how you can progress with us to success.
  2. Our fixed price consultancy enables you to control all the costs of achieving certification.
  3. Our implementation approach and methodology is pragmatic, proven and straightforward.
  4. We help you increase internal buy-in by leveraging your resources to achieve your certification/conformance goals.
  5. We focus on transferring knowledge and skills to you and your staff so that you can continue meeting compliance targets after the initial implementation period ends.
  6. We are a one-stop shop with comprehensive and integrated ISO9001 resources in;cluding experienced consultants, books, documentation and tools.
  7. We help tailor your Quality Management System so that it suits your requirements, is cost-effective to operate and still continues to meet ISO9001 requirements.
  8. We can link your ISO9001 Quality Management framework with your health and safety, environment and information security management frameworks.
  9. Our simple, 'no quibble' 100% guarantee of successful certification removes all worry.

Find out more about our ISO 9001 consultancy services