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Misuse of Cc and Bcc when emailing – Human patch e-learning course

Misuse of Cc and Bcc when emailing – Human patch e-learning course

SKU: 5001
Format: 1 - 10 users
Availability: Access provided 1-2 working days from purchase

Have you ever clicked ‘Send’ on an email and realised you have accidentally sent it to the wrong person? It is a simple mistake, but sending an email via Cc (carbon copy) or To, rather than Bcc (blind carbon copy), can in fact be a data breach.

This ten-minute, interactive human patch e-learning course can help you avoid a data breach. Educate staff on the risks and consequences of misusing the Cc and Bcc fields and ensure your employees can securely and legally email large volumes of people.

This is a one-year licence, with the course hosted on our LMS (learning management system). Customisation is not included.

Please note that our e-learning courses are hosted on GRC eLearning Ltd’s LMS. GRC eLearning is GRC International Group plc’s e-learning company, and sits under the Group’s training division.

Click here for more information about customisation and hosting options.

Price: 14,00 €
Excluding VAT


An all too common occurrence, data breaches caused by human error can be prevented if staff receive appropriate training.

Employee errors such as sending data to the wrong person or using the incorrect email field can be avoided. These incidents demonstrate that threats to data security can happen by accident and are not always malicious.

We have developed this human patch e-learning course to help employees who handle and communicate sensitive data do so securely and legally.


This course will teach you the difference between Cc and Bcc so you can confidently use the correct fields. It also explains how to send personal information via email in accordance with the EU GDPR (General Data Protection Regulation) and DPA (Data Protection Act) 2018, and the consequences of data breaches.


  • Objectives
  • What are Cc and Bcc?
  • Examples of Cc and Bcc in use
  • Why is it important to understand Cc and Bcc?
  • Legal and business risks
  • What happens if you misuse Cc?
  • Case studies
  • Understanding what you are emailing
  • Assessment


E-learning is a quick, affordable and effective means of delivering training to multiple learners:

  • Provides systematic, consistent and repeatable training.
  • There are no travelling or other course attendance costs, as participants study from their desk and around their schedule.
  • Web-delivered, so there are no additional technology or integration costs or challenges.
  • Can be deployed for existing employees and as part of an induction process for new starters.
  • Cost-effective – multi-user licences and multi-year contracts available upon request.

Target audience

Suitable for organisations of all sizes and in all sectors, this non-technical course is aimed at all staff who need to know the risks and consequences of misusing email. The course will help employees better understand how to send emails securely and legally.



Ten minutes


Ten multiple-choice questions


Opportunity to retake the test until the pass mark is achieved


Issued to all staff who pass the test

Additional information

  • Find out more about customisation options here.
  • Find out more about our hosting options here.
  • For 150 or more users, please complete this form for a tailored quote.

Contact us on 00 800 48 484 484 or email us for an online demo and a tailored quote.

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