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GDPR Email Misuse Staff Awareness Course

GDPR: Email Misuse Staff Awareness E-Learning Course

SKU: 5536
Format: 1 - 2 users

Prevent small mistakes that can have large implications with our specially designed course tackling this common weakness. Employees will learn about the consequences of using To, Cc (carbon copy) and Bcc (blind carbon copy) incorrectly and how to protect personal data when using email.

Our course is designed by renowned experts on data protection to be informative, clear and memorable. It directly addresses Article 5(1)(f) of the GDPR (General Data Protection Regulation) to help meet your compliance responsibilities.

This audit-friendly course also contributes towards the ISO 27001 ISMS and ISO 22301 BCMS frameworks.

Enjoy more high-quality courses and pay less per learner: buy this as part of the Data Protection Staff Awareness Suite or the all-inclusive Complete Staff Awareness Elearning Suite with more than 20 courses!

4–6 courses in one suite for less than the cost of 2 individual courses.
Comply and thrive with IT Governance

Step 1 - Select number of users
Price: 23,50 €
ex. VAT
Step 2 - Select number of licences

We have distilled important information into an incisive ten-minute course that teaches staff how to avoid critical errors when sending emails. Learners are tested at the end of the course to see if they can apply their knowledge to real-life scenarios.

The avoidable data protection pitfalls of email, such as misuse of the To, Cc and Bcc fields. It spells out the consequences of a mistake for employees, companies and the individuals whose data is at risk. Staff learn how to meet their legal obligations, comply with critical legislation and contracts, and support your organisation’s duty of care to those whose data you handle.

Draw on our strengths in data protection and privacy to build your own culture of accountability and awareness.

This annual subscription product helps you stay compliant. You can add to or cancel your subscription at any time. (T&Cs apply.)

What’s covered

  • Simple data protection principles and how they relate to the use of email.
  • Key terms associated with data protection and the use and misuse of personal data.
  • The consequences of misusing To, Cc and Bcc when emailing.
  • Easy tips to apply with email every day such as when to use To, Cc and Bcc.

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Benefits for learners

 Quick and convenient

Learn must-have skills in ten minutes on your PC or mobile device.

 Interesting and useful

Enjoy rich graphics that bring the subject to life and cover practical tips you can apply straight away.

 Build your profile

Save your completion certificate and share your digital badges on social media and in email signatures to build trust.

 Be the strongest link

Learn how to help your organisation defend against information security risks.

Benefits for organisations

 Demonstrate compliance

Use our audit-friendly reporting data to show your staff awareness programme is active and effective.

 Data protection assurance

Have confidence that the courses you deploy are expertly created, quality approved and support your compliance frameworks to keep you on the right side of data protection regulations.

 Exceptional value and service

Enjoy world-class content and customer support with competitive prices from people who care.

 Hosted and SCORM options

Access courses online via our LMS (learning management system) or host them on yours – both ways you get to control the rollout and monitor results.

Who should take this elearning course?

All staff



Customised courses

Compatible with CyberComply

Every employee, every year

Use this impactful course to reduce the risk of email misuse and reinforce the importance of GDPR compliance.

Organisations mitigating legal risk

Use the reporting features to demonstrate that you have an effective and operational awareness programme and monitor staff engagement.

Withstanding regulatory scrutiny

Be perpetually audit-ready in an increasingly harsh regulatory environment and operate with confidence that you’ve taken action to advise and educate staff.

How can you master data protection from all angles?

Get a personal demonstration of our all our data protection courses or a quote for your organisation.

Speak to an elearning expert

Choose IT Governance for all your staff awareness training

 Expert defined

All courses are developed and updated regularly by acclaimed industry experts.

 Expert designed

Modern graphics and animation make courses enjoyable and educationally effective.


With downloadable reports that demonstrate the effectiveness of your staff awareness programme in detail and annual subscription for ongoing compliance.

 Measurable change

We help you check, reinforce and improve levels of staff understanding regularly to ensure lasting change.

 Best-practice approach

We use industry best practices to create learning that helps you achieve the outcomes you want to see.

 Hot topics

Our subject experts are continually developing new courses to meet emerging security risks.

 Great minds

More than 100,000 professionals have benefitted from taking one or more of our courses.

 Customer approved

With a world-class NPS of 80+, our net promoter scores show customers highly rate our courses.

 First and best

Public- and private-sector bodies look to us first when they grow or the regulations and standards change.

 More and better

Most customers choose us year-on-year for multiple subjects or for all their staff awareness needs.

Build your data privacy and data protection capability

Use our fast-track resources and highly acclaimed training to master your regulatory responsibilities. Our expert-led products are fact-checked and updated at least annually for effective policies, procedures and processes, and a competent team managing your initiatives. Be confident that you’ve done a good job on an important initiative.

Implement robust policies with confidence

  GDPR Implementation Bundle

Automate multi-regulatory compliance activities


Roll out more staff awareness training you can trust

 Complete Staff Awareness E-learning Suite

Features of courses hosted on our LMS

When you buy staff awareness courses hosted on our LMS, you get fast, easy deployment that’s compatible with any device, including desktop computer, mobile and tablet.

You can customise the learner experience by adding your company branding in the LMS and you can include links to relevant documents, e.g. your data privacy policy.

You’ll also have access to usage data in the forms of graphs, charts and reports that you can download and link to your compliance management framework, or save in your compliance software, e.g CyberComply.

Features learners will love

 Short courses

From zero to pass in under 15 minutes.

 Engaging content

Rich graphics that make an impact.

 All-year access

Allow learners to refresh and improve scores.

 Completion certificates

Affirm achievement with proof of completion.

 Digital badges

Badges to display on email signatures and social media.

 Mobile friendly

Responsive courses accessible on PCs, tablets and smartphones.

Features for organisations

 Annual licences

Meet ongoing compliance requirements with annual licences.

 Audit-friendly records

Show completion dates and details to measure success.

 Hosted and SCORM options

Suitable for delivery on our LMS, or on yours.

 Exceptional value

Packages, suites and renewals that are value for money.

 World-class support

A friendly, professional team at your fingertips.


Increase compliance with key standards and regulations.

Customise the content

Need more like this? Customise this or other content by adding your brand logo to the course on our LMS or, if you’re taking the SCORM package, we can customise the content for you before sending you the files. We can also include specifics for sector or industry.

Talk to our experts about all the ways you can customise courses for your learners.

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Grow stronger with authoritative elearning

IT Governance experts care about their subject matter and are committed to raising standards in the public and private sector. Staff awareness training is an important component of good business practice and organisational management. We help you leverage staff awareness to enhance your strength and stability.

 Raise awareness and reduce risk

Help staff identify risks, avert threats and report concerns.

 Reinforce shared values

Create a pro-compliance corporate culture of responsibility and accountability.

 Meet compliance requirements

Be audit-ready and aligned with legal, regulatory and governance requirements.

 Earn customer confidence

Win trust by demonstrating your commitment to high standards of training and awareness.

 Promote quality and resilience

Demonstrate your comprehensive approach to business continuity, quality-first thinking and operational resilience.

 Showcase employee knowledge

Earn respect by including digital badges on email signatures, social media platforms and tender documents.

 Strengthen your defences

Your staff are your last line of defence – equip them to eliminate vulnerabilities.

Ways to buy

Ways to buy

Online or SCORM: access courses on our LMS or on yours

Access our staff awareness training courses online via our LMS or buy them as a SCORM package to host on your LMS.

All in one suites

All-in-one suites

  • Recommended collections of courses
  • Comprehensive coverage of a topic
  • Authoritative content at great value
  • Includes games to keep staff engaged

Our elearning suites are updated regularly for no extra charge within the one-year billing period.

See all suites

Build a package

Build a package

  • Select from our full range of courses
  • Get early access to new releases
  • Available online or as SCORM packages
  • Excellent-value quotes based on your choices

Get superb value for money and the freedom to adjust your package at any time.

Get a quote for your selection

Customised courses

Customised courses

  • Our expert-led content with your branding
  • Add important details
  • Make adjustments for extra relevance
  • Your brand endorses the importance for all staff

Available on purchases for 50+ learners. Fast turnaround.

Get a quote for customised courses

Bespoke courses

Bespoke courses

  • Created to order on any subject
  • Exclusively for your organisation
  • Direct input from our subject experts
  • Confidential and created by security-cleared individuals

Work with our experts and elearning specialists to educate staff effectively.

Get a quote for bespoke courses


Access courses via our LMS

For details on how you’ll receive your course material, whether you have opted for hosting on our LMS or on yours as a SCORM package, click here.

Need more information or support?

Check our FAQ page for more information and technical details about our e-learning courses.

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