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Certified ISO 9001 Foundation training

Certified ISO 9001 QMS Foundation Training Course

Put ISO 9001 into context with this one-day certified Foundation training course. Get a detailed overview of the quality management standard and learn the ‘what’ and ‘why’ of ISO 9001. We’ll show you how to adopt the quality management mindset, making it easier to map your processes and frame your ways of working in line with the ISO 9001:2015 standard. A QMS (quality management system) touches every functional area within an organisation. This course teaches you how to systematically prioritise quality and consistency in your line of work.

Build trust, earn respect and certify to ISO standards with 360° support from IT Governance.

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Description

Training course outline

Learn about the key elements of a QMS and what it takes to become and remain certified. Zoom out from the detail to appreciate the benefits of ISO 9001 certification and the advantages of having a QMS in place. You will explore the fundamental concepts and principles of quality management, and the connecting thread between many ISO standards, such as risk-based thinking.

Our highly experienced instructors will share relatable examples of organisations that have bounced back or adapted to disruptive incidents, such as the COVID-19 pandemic, by drawing on the documented processes captured in their QMS.

Learn more about risk-based thinking and business continuity with ISO 27001


Benefits for individuals

 Expand your knowledge

Our certified Foundation course helps you understand the part that ISO standards and ISO 9001 play in quality management best practice. It also covers universal concepts about organisational management.

 Professional development

Put your new skills into practice and see your everyday work in a new light by applying the principles and concepts of ISO 9001. Continue earning CPD (continuing professional development) points afterwards by joining our webinars and courses on this and related topics.

 Propel your career

Get a valuable qualification and show you can learn, adapt and apply quality and risk management concepts in your area. Take steps towards further career-defining professional qualifications.

 Increase your influence and impact

Become fluent in the terminology and principles of quality management and risk-based thinking and help raise quality standards in your organisation.


Benefits for organisations

 Achieve ISO certification

This acclaimed training course enables key employees to understand and apply ISO 9001 principles to support your certification or recertification projects.

 Build organisational resilience

ISO 9001-certified staff understand the business operating model as a whole and are better able to spot opportunities to adapt and pivot when needed.

 Complete support for ISO certification

IT Governance can help you achieve certification, train your teams to be self-sufficient and provide ongoing support for all your ISO certification projects.

 Gain a competitive advantage

Compliance signals that you have robust processes and can easily achieve certifications to regulations and standards in specific countries or sectors. Stand out with a strong team of ISO 9001-certified employees, showing you are committed to maintaining quality.


Who should attend this course?

This course is designed for people who are involved in, or aspiring to be involved in, the internal audit process for an ISMS (information security management system) based on the ISO 27001:2022 standard.

Below are the key groups of professionals who would benefit from attending this training course:

Those new to ISO 9001:

Managers and heads of department:

Quality management professionals:

ISO 9001 project leaders and compliance managers:


Why instructor-led?

  • Focused learning: Concentrated instruction will take you from student to practitioner quickly.
  • Real-world relatable: Our qualified instructors are also expert practitioners who share their experiences to bring learning to life.
  • Peer support: Take the journey with peers and build a professional network.
  • In-the-moment insights: Get questions answered on the spot, in context, helping you progress with confidence.
  • Perform at your best: Many people learn best in live environments, guided by professionals.
  • Plan, do, certify: Plan to succeed in learning and get it done without prevarication.
  • Exam success: Our instructors will share tips and techniques for a first-time pass at the exam, which is included with the course.

Build your QMS and your knowledge with these ISO 9001 resources

  • Implement faster: Our ISO 9001 toolkit is an editable set of pre-written templates, policies and procedures to help build your QMS quickly and accurately.
  • Get colleagues on board: Deliver the ISO 9001 Staff Awareness E-Learning Course and you’ll help all staff understand why ISO 9001 is important, plus you’ll meet the requirements of Clause 7.2.
  • Get ahead before the course: Buy a copy of the ISO 9001 2015 Standard and add ISO 9001 2015 – A Pocket Guide to your basket to receive essential reading within 24 hours.
  • Get your QMS off to a flying start: Our ISO 9001 Gap Analysis Toolis a simple tool that gives a colour-coded report that’s perfect if you’re new to ISO 9001.

Choose IT Governance for your professional training

 Renowned experts

We are the recognised global leader in the fields that we train in. We led the world’s first ISO 27001 certification project and introduced the world’s first certified GDPR training. More than 30,000 professionals have trained with us.

 Insider insights

We keep you up to date with breaking news and developments in ISO standards, regulations and best practice, giving you the ‘first to know’ advantage and time to prepare your organisation.

 Structured career pathways

We help you navigate a wide range of qualifications to build a career, deepen your understanding and improve your skills through accessible and affordable training.

 Engaging experiences

Our courses and learning materials are built and delivered by subject-matter experts and innovative instructional design specialists with years of practical, hands-on experience.

 More ways to learn

We offer instructor-led courses, self-paced online training and bespoke courses for organisations, and we can deliver courses in-house exclusively for your team.

 Pay your way

Pay by credit card online or by invoice. If you are personally investing in your career, you can spread the cost with our finance options. Fantastic discounts on books and courses are available for customers and corporate partners.

 ISO 17024-certificated qualifications

IT Governance delivers a unique and unrivalled portfolio of training courses and examinations leading to ISO 17024-certificated qualifications awarded by IBITGQ, BCS, ISACA®, EC-Council, PeopleCert and Microsoft.

 Outstanding quality

Learn better and faster with exceptional course content including extra learning aids, and interactive and practical exercises to help you before, during and after the training so you can put theory into practice with ease.

 Pass first time or train again for free

More than 30,000 people have passed exams with our training. Pass first time or train again for free.*

*T&Cs apply.

Speak to an expert

Course details

What does this training course cover?

This Foundation training course provides a solid understanding of the ISO 9001 standard.

Start with little or no knowledge of ISO 9001 and get a good grasp of the following:

  • Quality management concepts and principles including risk-based thinking.
  • Key components of a process for mapping purposes under ISO 9001.
  • How quality systems have evolved over time.
  • The leaders in the quality movement and their philosophies.
  • The structure of the ISO 9001 standard.
  • The harmonised structure defined by Annex SL and how it relates to an IMS (integrated management system).
  • Key requirements for documentation, internal audits and improving a QMS.
  • How the process of certification works.
  • The benefits of accredited certification and maintaining a QMS.

What’s included in this course?

Full course materials (digital copy provided as a PDF file).

A certificate of attendance.

The Certified ISO 9001 QMS Foundation (C QMS F) exam.


What equipment do I need?

You will need a laptop for the duration of your course and exam.

Full details on how to access the exam will be provided by email on the day of the exam.


Are there any prerequisites for this course?

There are no formal entry requirements for this course, but learners should have an awareness of ISO 9001 and ISO standards in general.


Course duration and times

Live Online CET/CEST

  • Day 1: 10:30 am – 6:00 pm

Live Online EET/EEST

  • Day 1: 11:30 am – 7:00 pm

Is there any pre-reading?

We recommend this pocket guide as a quick introduction to the Standard before attending the course:

Exams and qualifications

Certified ISO 9001 QMS Foundation (C QMS F) exam

Candidates take the CIS F exam set by IBITGQ (International Board for IT Governance Qualifications) at the end of the course. There is no extra charge for this exam.

  • Delivery method: Online
  • Duration: 60 minutes
  • Questions: 40
  • Format: Multiple choice
  • Pass mark: 65%

This course is equivalent to:

7

CPD points


What qualifications will I receive?

Certified ISO 9001 QMS Foundation (C QMS F).


Accreditation

This course holds accreditation from IBITGQ (International Board for IT Governance Qualifications), a renowned authority in personnel certification within the field of IT governance.

As a premier personnel certification body, IBITGQ specialises in certifying individuals who demonstrate exceptional proficiency in IT governance practices.

IBITGQ maintains accreditation to the ISO/IEC 17024:2012 standard, a globally recognised benchmark for conformity assessment. Accreditation by the International Accreditation Service (IAS) further underscores the course's commitment to meeting stringent certification requirements.

ISO 17024 certification is esteemed within the industry and universally acknowledged by employers worldwide. By aligning with this standard, our course ensures that your qualifications are not only recognised but also highly valued by employers across diverse sectors.

Upon successful completion of the course, you have the opportunity to validate your professional expertise by registering your qualification on the esteemed IBITGQ/GASQ successful candidate register. This platform serves as a testament to your commitment to excellence in IT governance, setting you apart as a distinguished professional in the field.


How will I receive my exam results and certificates?

  • Provisional exam results will be available immediately after completing the exam. Confirmed exam results will be issued within ten working days from the date of the exam.
  • Certificates for those who have achieved a passing grade will be issued within ten working days from the date of the exam.
  • Results notifications and certificates are emailed directly to candidates by the relevant exam board; please note that hard-copy exam certificates are not issued.

Do I need proof of identity to take the exam?

Candidates must have a form of photographic ID as the invigilator may request to check it before the exam.


Can exams be retaken?

Yes. If you are unsuccessful on the first attempt, you can retake the exam for an additional fee. You can email us to schedule the retest.

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