ITIL: Key Element Guide Suite - 2011 Edition

ITIL: Key Element Guide Suite - 2011 Edition

A suite of all five of the Key Element Guide - buy today!

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Endorsed by itSMF International

The ITIL: Key Element Guide Suite - 2011 Edition includes all five of the ITIL 2011 Key Element Guides. The Key Element Guides (KEGs) titles correspond with the books in the ITIL Lifecycle Publication Suite.  

Each and every one of the KEGs is written by the original author(s) of the corresponding core ITIL book in the ITIL Lifecycle Publication Suite. The main focus of each of the KEGs is to provide an overview of the principles, objectives, key elements, roles and responsibilities, challenges and key lessons for each of the five elements of the service lifecycle.

All of the KEGs are quality assured and endorsed by itSMF International. They are ideal quick references for practitioners to the core ITIL guidance. They are also ideal for Intermediate Lifecycle stream training courses.

Key Element Guides Included:

Key Features:

  • Contains one copy of each of the Key Element Guide series of pocketbooks, enabling you to purchase all the guides in one complete set whilst saving money.
  • Quick reference guides to the core ITIL 2011 books contained in the ITIL Lifecycle Publication Suite - helping practitioners to easily adopt the best practice.
  • Endorsed and quality assured by itSMF International - the leading organisation for service management professionals.
  • Written by the original team who wrote the ITIL 2011 core titles - proving the relevance of the information contained within.

Author: Cabinet Office
Publisher: TSO
ISBN 10: 0113313705
ISBN 13: 9780113313709
Format: 5 x Softcover Pocketbooks
Published Date: 31 July 2012
Availability: In Stock

Acknowledgement of Cabinet Office Copyrights

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