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Release, Control and Validation ITIL V3 Intermediate Capability Handbook (Pack of 10)

Release, Control and Validation ITIL 2011 Intermediate Capability Handbook (Pack of 10)

SKU: 2790
Authors: itSMF UK
Publishers: TSO
Format: Pack of 10
ISBN13: 9780113314348
ISBN10: 0113314345
Published: 04 Nov 2013
Availability: In Stock

Ten copies of Release, Control and Validation ITIL 2011 Intermediate Capability Handbook.

Buy ten copies of the Release, Control and Validation ITIL® 2011 Intermediate Capability Handbook, a convenient way for training providers to provide a copy to each of their course delegates.

131,00 €

Description

Written and endorsed by itSMF UK

Now in its second edition, the Release, Control and Validation ITIL 2011 Intermediate Capability Handbook has been updated to reflect the 2011 ITIL Intermediate Release, Control and Validation (RCV) exam syllabus.

If you are a training provider and need multiple copies of this handbook, or you want to provide every member of your ITSM team with their own copy, you can order the Release, Control and Validation ITIL 2011 Intermediate Capability Handbook in packs of ten copies.

The Release, Control and Validation ITIL 2011 Intermediate Capability Handbook is a valuable resource for exam candidates and practitioners alike. It has been designed to act as a comprehensive resource to help you as you study for the exam, and also as a handy reference guide that can be used in the workplace. It covers the following ITIL Service Lifecycle functions and processes:

  • Change Management
  • Service Asset and Configuration Management
  • Service validation and test
  • Release and Deployment Management
  • Request fulfilment
  • Service evaluation
  • Knowledge Management

Buy today for immediate despatch to your chosen destination.

Single copies of the Release, Control and Validation ITIL 2011 Intermediate Capability Handbook are also available here: Release, Control and Validation ITIL 2011 Intermediate Capability Handbook (Single Copies).

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