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If you’ve achieved the ITIL 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, supporting those involved in the delivery of digital products and services and anyone working on digital transformation programmes.
HVIT is one of the ITIL 4 advanced modules that leads to the MP (Managing Professional) certification. The module is aimed at professionals who are working in fast-paced environments, including adapting service management to work with Lean, Agile and DevOps.
ITIL 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL 4 HVIT module.
The majority of the book is based on the official AXELOS® ITIL 4: High-velocity IT publication and the associated HVIT MP syllabus. It provides students with the information they need to pass the HVIT exam, and help them become a successful practitioner.
Suitable for ITIL v3 experts, ITIL 4 MP students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles.
The guide focuses on:
Exam preparation.
In addition to being an essential study aid, the author – a seasoned ITSM professional – provides additional guidance that you can lean on after your training and exam. She draws on her practical experience to offer advice and points to think about so that you can refer back to this book for years to come.
The essential link between your ITIL qualification and the real world – buy this book today!
This book is part of Claire Agutter’s ITIL 4 series. For more information about the other books in the series, visit:
www.itgovernancepublishing.co.uk/author/claire-agutter
ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Claire Agutter is a service management trainer, consultant and author. In 2020, she was one of Computer Weekly’s Top 50 Most Influential Women in Tech. In 2018 and 2019, she was recognised as an HDI Top 25 Thought Leader and was part of the team that won itSMF UK’s 2017 Thought Leadership Award.
Claire provides regular, free content to the ITSM community as the host of the popular ITSM Crowd hangouts, and is the chief architect for VeriSM™, the service management approach for the digital age. She is the director of ITSM Zone, which provides online ITSM training, and Scopism, a content and consulting organisation.
Claire has also worked with IT Governance Publishing to publish Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition and Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition.