Ticketmaster Ireland informs customers of a possible data breach

Ticketmaster Ireland has informed customers about a potential data breach that may have compromised their personal and payment details.

Users who purchased tickets from the site between February and June of this year may be affected.

“On Saturday, June 23, 2018, Ticketmaster UK identified malicious software on a customer support product hosted by Inbenta Technologies, an external third-party supplier to Ticketmaster.

“As soon as we discovered the malicious software, we disabled the Inbenta product across all Ticketmaster websites.

“As a result of Inbenta’s product running on Ticketmaster websites, some of our customers’ personal or payment information may have been accessed by an unknown third-party.”

Currently there is no evidence that any Irish customer is directly affected by the breach – at the moment only UK customers have been directly affected.

However, Ticketmaster Ireland has contacted all customers who purchased or attempted to purchase from its website between September 2017 and June 2018.

The company is also advising all customers to monitor their account statements for any evidence of fraud or identify theft, and if they notice anything suspicious to contact their bank immediately.


It’s not too late to start your GDPR compliance journey

In light of this breach and the recent breach that affected Dixons Carphone, it is evident that data breaches can happen to any organisation at any time. Data security and GDPR (General Data Protection Regulation) compliance should be a matter of urgency for all companies.

Find out how you can comply with the GDPR with our compliance checklist >>

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