The itSMF Book Suite represents the latest best practice service management advice in one bundle - buy today!
This bundle includes all the very latest (spring 2012) best practice information for service management professionals from itSMF!
Regular Price: 202,30 € (EUR)
On Sale For: 199,95 € (EUR)
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A bundle of all the latest books from itSMF International - buy your bundle today!
This bundle of books includes all the latest books from itSMF International in one kit. Topics covered include:
- Principles and practice of IT service management (ITSM)
- ITSM tools - selection and implementation
- Green service management
- Organisational change
- Realising IT as a strategic asset
The books included in this bundle are as follows:
Key Features and Benefits:
- Includes all the latest itSMF International books in one bundle - buy with one mouse click whilst saving money
- All of the books included in this bundle are written by authoritative figures on the subject of ITSM - Sharon Taylor, Robert Falkowitz, Ian Salvage, Karen Ferris and Dennis Ravenelle. This proves the relevance, quality and authority of these books.
- All of the books in this bundle are bang up to date. This makes them some of the most up-to-the-minutes titles on service management.
Authors: Sharon Taylor, Robert Falkowitz, Ian Salvage, Karen Ferris and Dennis Ravenelle
Format: 5 x Softcover Books
Availability: In Stock
Order this suite of best practice guidance today!
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