ITIL Books, Tools and Training
ITIL (Information Technology Infrastructure Library), is a methodology for managing IT as a service. It has a focus on the end user, rather than on the technology. ITIL is frequently used as a method of preparation for achieving ISO/IEC 20000 certification. Click here for more information on ITIL >>
Find below an extensive range of official ITIL® books including the ITIL 2011 Lifecycle Publication Suite and other related reading material.